Squadrons merge to maximize customer support, modernize processes, cut costs Published Dec. 3, 2010 By Tech. Sgt. Scott Pryor 911 AW/PA PITTSBURGH IAP ARS -- The 911th Force Support Squadron was officially activated at a ceremony during the November Unit Training Assembly. The new squadron, commanded by Lt. Col. Lowell Bingham, represents the consolidation of the 911th Mission Support Flight, 911th Services Squadron and the Civilian Personnel Office. The merger took effect Oct. 15. The purpose behind combining these support entities is to maximize customer service, modernize processes and cut costs associated with maintaining separate organizations, said Colonel Bingham. "I am excited and humbled to be given the opportunity to lead this amazing team of military and civilian members," the colonel said. "This is a day of firsts and new beginnings, and with that comes challenges that I am confident we will get through together. While the impact to our customers will be relatively transparent, most of what you have come to expect from the former Services and Mission Support Squadron will remain the same." The activation is part of 12-month implementation phase that will allow time to address any problems that arise. Lt. Col. Patrick Ryan, 911th Mission Support Group commander, said, "The separate units, now one, will have to share their vast experiences, pool their resources and accept new tests together instead of as separate entities. They must plan and analyze their now common course to determine where change will occur and what traditions will necessarily endure." The new squadron is part of an Air Force-wide program. The transition began in 2008 with the active duty Air Force. Five Air Force Reserve Command bases have completed their one year test phase. The remaining AFRC wings are scheduled to begin their transition.